Service with a Smile; 1947

Object Type: Asset
In Folder: Rare Books

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Service with a Smile; 1947

Identifier: mus_rb000208

Description: From the Rare Books Collection. An illustrated booklet for Norfolk and Western Railway employee customer service training. Instructions given for porters (redcaps) and conductors, among other employees.

Creator: Norfolk and Western Railway Company

Date: 1947

Format: Digital reproduction of a 20-page 4.5"x6.5" booklet.

Rights Statement: NO COPYRIGHT – UNITED STATES; http://rightsstatements.org/vocab/NoC-US/1.0/

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Collection: Rare Books Collection.

Finding Aid:

Source: HE2791.N8135 S47 1947

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